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Guide Why Web Chat Must Be Opened From the Dashboard

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Eggy

Customer Support
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Aug 1, 2026
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Why Web Chat Must Be Opened From the Dashboard

Eggy BNC Web Chat uses a controlled launch created by the dashboard.

Opening an old Web Chat address directly may display:

Code:
Open WebChat from your Eggy BNC dashboard.
No launch token was provided.

This does not mean your BNC account is broken.

It means the browser page was opened without a valid dashboard launch.

Correct process

Use:

Code:
Dashboard → Web Chat → Select network → Launch WebChat

Do not bookmark the temporary launch address

A Web Chat launch address may be tied to the current launch session.

Bookmark the main dashboard instead:

https://dashboard.eggy.net

Then launch the required network from the Web Chat area whenever you need it.
 
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