Information & Updates
Service Announcements New
Official maintenance notices, service updates, planned changes and important information.
- 4
- Threads
- 4
- Messages
Getting Started New
Guides and assistance for creating an account, connecting for the first time and understanding the available features.
- 8
- Threads
- 8
- Messages
Rules & Policies New
Terms, acceptable-use requirements, account policies and guidance on responsible service use.
- 9
- Threads
- 9
- Messages
Support Centre
Account Support New
Help with registration, login problems, passwords, email addresses, suspensions and account recovery.
- 10
- Threads
- 10
- Messages
Connection Help New
Troubleshooting for connection commands, failed connections, ports, SSL/TLS and reconnecting to IRC networks.
- 10
- Threads
- 10
- Messages
Dashboard & Tools New
Help using dashboard controls, network management, account settings and other available tools.
- 12
- Threads
- 12
- Messages
IRC Inbox Support New
Assistance with private-message threads, dashboard replies, unread messages, hidden threads and Inbox controls.
- 13
- Threads
- 13
- Messages
vHosts & Identity New
Support for vHosts, usernames, identities, real names and related account configuration.
- 17
- Threads
- 17
- Messages
Suspensions / Restrictions New
Get help with account suspensions, service restrictions, compliance reviews, and appeal or account restoration requests.
- 1
- Threads
- 1
- Messages
Networks & IRC Clients
IRC Networks New
Discuss individual IRC networks, server addresses, connection requirements and network-specific problems.
- 12
- Threads
- 12
- Messages
Desktop Clients New
Help configuring clients such as mIRC, HexChat, AdiIRC, KVIrc and other desktop applications.
- 14
- Threads
- 14
- Messages
Mobile & Web Clients New
Support for mobile IRC apps, web-based clients and connecting from phones or tablets.
- 15
- Threads
- 15
- Messages
Connection Guides New
Client-specific setup instructions, connection examples and recommended configuration guides.
- 12
- Threads
- 12
- Messages
Premium & Subscriptions
Premium Support New
Questions and assistance relating to Premium features, trials, account entitlements and feature access.
- 15
- Threads
- 15
- Messages
Billing & Subscriptions New
Help with payments, cancellations, renewals, failed billing and subscription status.
- 15
- Threads
- 15
- Messages
Premium Feature Discussion New
Discuss Premium tools, suggest improvements and share feedback about paid features.
- 1
- Threads
- 1
- Messages
Reports & Development
Bug Reports New
Report broken controls, unexpected behaviour, errors or compatibility problems with clear reproduction details.
- 1
- Threads
- 1
- Messages
Feature Requests New
Suggest new features, dashboard improvements, integrations and future service enhancements.
- 1
- Threads
- 1
- Messages
Service Feedback New
Share general feedback about usability, reliability, support and the overall user experience.
- 1
- Threads
- 1
- Messages
Known Issues New
Staff-maintained information about confirmed problems, temporary workarounds and fixes in progress.
- 2
- Threads
- 2
- Messages
Community
Community Help New
Users can share solutions, configuration advice, setup tips and general assistance with one another.
- 1
- Threads
- 1
- Messages
General Discussion New
General IRC, community and service-related conversations that do not require formal support.
- 3
- Threads
- 3
- Messages
Introductions New
A place for new members to introduce themselves and meet other users.
- 1
- Threads
- 1
- Messages
Resolved & Archived
Resolved Support Cases New
Completed support discussions retained as a searchable reference for users experiencing similar problems.
- 1
- Threads
- 1
- Messages
Archived Announcements New
Older service notices and updates that are no longer current but remain available for reference.
- 1
- Threads
- 1
- Messages