Guide Reporting a Network-Specific Connection Failure

[Eggy]

Reporting a Network-Specific Connection Failure

Use the following template when an individual IRC network will not connect.

BNC username:
IRC network:
Dashboard network name:
IRC server:
Port:
SSL/TLS enabled: Yes / No
Selected vHost:
Dashboard status:
Exact IRC error:
Approximate time:
Does another server work:
Does another network connect:

Remove any private information before posting.

Useful error examples

Include the complete error where possible, such as:

Connection refused
Connection timed out
SSL handshake failed
Too many connections
No route to host
Nickname is already in use
Closing Link

Do not summarise a detailed server error as only:

It does not work

The exact wording helps determine whether the problem relates to:

• The IRC server.
• The selected port.
• SSL/TLS.
• IPv4 or IPv6 routing.
• A network connection limit.
• Nickname configuration.
• A temporary external-network outage.