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Guide Mobile Client Fails After a Password Change

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Eggy

Customer Support
Administrator
Joined
Aug 1, 2026
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Mobile Client Fails After a Password Change

Changing your account password updates the password used by your BNC connection.

Any mobile IRC app still storing the old password will fail to reconnect.

Update every saved network

Change:

Code:
Username/Network:OldPassword

to:

Code:
Username/Network:NewPassword

Repeat this for every Eggy BNC entry saved in the mobile application.

Also check Web Chat

The dashboard Web Chat launcher may ask for the new password when:

  • The previous remembered session expires.
  • You sign out and back in.
  • The old launch credential is no longer valid.

Clear old autofill values

Mobile browsers and password managers may automatically insert the previous password.

Delete the old value and enter the new password manually.

Never post either password while requesting support.
 
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