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Guide How to Enable IRC Inbox

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Eggy

Customer Support
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Aug 1, 2026
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How to Enable IRC Inbox

IRC Inbox must be enabled before private-message threads can be discovered in the dashboard.

Enable the feature

  1. Sign in to the dashboard.
  2. Open IRC Inbox.
  3. Find Inbox Settings.
  4. Enable Enable IRC Inbox logging for this account.
  5. Choose whether message previews should be shown.
  6. Select a retention period.
  7. Select Save IRC Inbox Settings.

Module status

After saving, review the module-status field.

Expected status:

Code:
Eggy BNC inbox module active

The status may also confirm that the inbox folder is ready.

If the module remains inactive

Save the settings again once to re-synchronise the account.

If it still reports as inactive:

  • Refresh the dashboard.
  • Confirm Premium is active.
  • Record the exact module-status message.
  • Create an IRC Inbox Support thread.

Private-message threads will appear after IRC Inbox is enabled and supported thread data has been created.
 
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