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- Aug 1, 2026
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- #1
Authentication Failed or Invalid Password
An authentication error does not always mean the account password itself is wrong.
The full server-password format is:
A mistake in any section can cause authentication to fail.
Check the username
Use the exact BNC username shown in your dashboard.
Capitalisation may matter.
Check the network name
Use the dashboard network label, not the external IRC server hostname.
Correct example:
Incorrect example:
unless the dashboard network itself was deliberately named that way.
Check the separator characters
The required format contains:
Correct:
Incorrect:
Recently changed password
Your client may still contain the old saved password.
Update the saved connection and fully disconnect before trying again.
An authentication error does not always mean the account password itself is wrong.
The full server-password format is:
Code:
Username/Network:PasswordA mistake in any section can cause authentication to fail.
Check the username
Use the exact BNC username shown in your dashboard.
Capitalisation may matter.
Check the network name
Use the dashboard network label, not the external IRC server hostname.
Correct example:
Code:
ExampleUser/Libera:PasswordIncorrect example:
Code:
ExampleUser/irc.libera.chat:Passwordunless the dashboard network itself was deliberately named that way.
Check the separator characters
The required format contains:
- A forward slash between username and network.
- A colon before the password.
Correct:
Code:
Username/Network:PasswordIncorrect:
Code:
Username\Network:Password
Username/Network/Password
Username:Network:PasswordRecently changed password
Your client may still contain the old saved password.
Update the saved connection and fully disconnect before trying again.