Important Read Before Posting in vHosts & Identity

[Eggy]

Read Before Posting in vHosts & Identity

Use this forum for assistance with:

• Selecting or applying an approved vHost.
• A vHost that does not appear after reconnection.
• IPv4 and IPv6 vHost compatibility.
• Premium vHosts appearing locked.
• IRC nickname and alternate-nickname settings.
• BNC username-change requests.
• System-managed ident information.
• Premium quit-message settings.
• Premium Real Name / GECOS settings.
• Incorrect identity information appearing in WHOIS.

Before creating a thread

Please check:

1. The correct IRC network was selected.
2. The network is currently configured in your dashboard.
3. The IRC server supports the address type required by the vHost.
4. You used Apply & Reconnect.
5. The affected network completed its reconnect.
6. Your Premium entitlement is active where the option requires Premium.
7. You refreshed the dashboard after the change.

Information to include

Include:

• Your BNC username.
• The affected IRC network.
• The vHost or identity setting involved.
• The exact dashboard message.
• The approximate time the action was submitted.
• What appears in your IRC WHOIS.
• Whether the network successfully reconnected.

Never include

Do not post:

• Your password.
• A complete connection command containing your password.
• Private authentication information.
• Unedited screenshots containing sensitive details.